WAVE 2026 — The Agentic AI Customer Experience Event
WAVE Summit
WAVE Summit
WAVE Summit
Where the next era of customer experience takes shape.
WAVE Summit is an invite-only gathering for the executives defining what the next great customer experience looks like.
Join a select group of CX leaders for candid conversations about the decisions that matter now: where to invest, how to organize, what customers expect, and how to turn change into lasting competitive advantage.
November 4-5, 2026 | Wythe Hotel, Brooklyn
Where the next era of customer experience takes shape.
WAVE Summit is an invite-only gathering for the executives defining what the next great customer experience looks like.
Join a select group of CX leaders for candid conversations about the decisions that matter now: where to invest, how to organize, what customers expect, and how to turn change into lasting competitive advantage.
Where the next era of customer experience takes shape.
WAVE Summit is an invite-only gathering for the executives defining what the next great customer experience looks like.
Join a select group of CX leaders for candid conversations about the decisions that matter now: where to invest, how to organize, what customers expect, and how to turn change into lasting competitive advantage.
The expectations for customer experience have changed. The playbook has to change with them. WAVE brings together leaders to share what’s working, challenge the status quo, and shape what comes next for CX in an increasingly agentic world.
The expectations for customer experience have changed. The playbook has to change with them. WAVE brings together leaders to share what’s working, challenge the status quo, and shape what comes next for CX in an increasingly agentic world.
The expectations for customer experience have changed. The playbook has to change with them. WAVE brings together leaders to share what’s working, challenge the status quo, and shape what comes next for CX in an increasingly agentic world.
Parloa is the company behind the industry-leading AI agent management platform, built for enterprise customer service. Founded by Malte Kosub and Stefan Ostwald, Parloa builds advanced AI agents that help organizations improve service at scale, increase customer loyalty, and unlock new revenue.
Parloa is the company behind the industry-leading AI agent management platform, built for enterprise customer service. Founded by Malte Kosub and Stefan Ostwald, Parloa builds advanced AI agents that help organizations improve service at scale, increase customer loyalty, and unlock new revenue.
Parloa is the company behind the industry-leading AI agent management platform, built for enterprise customer service. Founded by Malte Kosub and Stefan Ostwald, Parloa builds advanced AI agents that help organizations improve service at scale, increase customer loyalty, and unlock new revenue.
