5:00 PM
7:00 PM
WELCOME RECEPTION
Bar Blondeau, Wythe Hotel
WAVE 2026 Agenda — Conference Schedule
Nov 4
Nov 5
8:00 AM
9:00 AM
ARRIVALS, COFFEE, NETWORKING
9:00 AM
12:00 PM
WELCOME, KEYNOTE, CUSTOMER STORIES, Q&A
12:00 PM
1:30 PM
LUNCH
1:30 PM
5:00 PM
AI + CX SPOTLIGHT, CASE STUDIES, EXPERT FORUM
5:30 PM
9:00 PM
