WAVE 2026 Speakers — Leaders in Agentic AI and Customer Experience

Co-Founder & CEO

Founder and CAIO

Chief Product Officer

Chief Marketing Officer

Chief Revenue Officer

Partner Service Excellence

Director Customer Service Europe

Head of Central Processes and Systems

Vice President, Product Marketing

IT Infrastructure Services Technology Principal Consultant

VP Products

Co-founder

Experience Design Manager

Managing Director

Managing Partner

Solution Engineer

Advisor to the Executive Board

Chief Customer Officer

Director, AI & Data

Vice President of Marketing

Head of Consulting

CEO & Co-Founder

Director of Legal

Founder & CEO

Professor of Law and Ethics of the Digital Society

Global COE

Head of Customer Experience

Manager Service Excellence

Solution Engineer

Global Client Lead

Founder Experience

AI Transformation, Board Member

Head of Customer Care Operations

Manager Service Excellence

World Champion and TV Soccer Analyst

Principal Product Manager

Managing Director & COO

Founder & CEO

Group Product Manager, Customer Service AI & Automation

Chief Data & AI Officer

SAP Business Architecture

Head of Quality Management & Operations