WAVE 2026 — The Agentic AI Customer Experience Event

Where AI and
CX leaders define
what’s next

The event where AI and CX converge. Join 700+ enterprise leaders from across Europe in exploring the next wave of AI and enterprise customer experience.


October 7-8, 2026 | Wilhelm Studios, Berlin


Get your ticket TO WAVE 2026

Where AI and
CX leaders define
what’s next

The event where AI and CX converge. Join 700+ enterprise leaders from across Europe in exploring

the next wave of AI and enterprise

customer experience.


October 7-8, 2026 | Wilhelm Studios, Berlin


Get your ticket TO WAVE 2026

Where AI and
CX leaders define
what’s next

The event where AI and CX converge. Join 700+ enterprise leaders from across Europe in exploring the next wave of AI and enterprise customer experience.


October 7-8, 2026 | Wilhelm Studios, Berlin


get your ticket

AI
CX

The event where AI and CX converge. Join 700+ enterprise leaders from across Europe in exploring the next wave of AI and enterprise customer experience.


October 7-8, 2026 | Wilhelm Studios, Berlin


Where AI and CX leaders define what’s next

get your ticket

AI
CX

Where AI and
CX leaders define
what’s next

The event where AI and CX converge. Join 700+ enterprise leaders from across Europe in exploring the next wave of AI and enterprise customer experience.


October 7-8, 2026 | Wilhelm Studios, Berlin


Get your ticket TO WAVE 2026

Where AI and
CX leaders define
what’s next

The event where AI and CX converge. Join 700+ enterprise leaders from across Europe in exploring the next wave of AI and enterprise customer experience.


October 7-8, 2026 | Wilhelm Studios, Berlin


get your ticket

AI
CX

The event where AI and CX converge. Join 700+ enterprise leaders from across Europe in exploring the next wave of AI and enterprise customer experience.


October 7-8, 2026 | Wilhelm Studios, Berlin


Where AI and CX leaders define what’s next

get your ticket

AI
CX

Step into the future of

AI+CX at WAVE 2026

Step into the future of

AI+CX at WAVE 2026

Step into the future of

AI+CX at WAVE 2026

The pilot phase is over. The most innovative companies are scaling voice AI agents out to customers around the globe. WAVE is your chance to do it right.

The pilot phase is over. The most innovative companies are scaling voice AI agents out to customers around the globe. WAVE is your chance to do it right.

The pilot phase is over. The most innovative companies are scaling voice AI agents out to customers around the globe. WAVE is your chance to do it right.

Register Now

Move from promise to performance

Move from promise to performance

1

Get the roadmap to go from proof-of-concept to value-driving production.

2

Learn from early adopters.

3

Leverage CX playbooks proven to strengthen customer lifetime value.

Claim your competitive edge

Claim your competitive edge

1

Track shifting AI regulation and data sovereignty rules.

2

Empower your team to win at agentic CX.

3

Think beyond today. Hear what leading innovators are already looking to next.

Move from promise to performance

1

Get the roadmap to go from proof-of-concept to value-driving production.

2

Learn from early adopters.

3

Leverage CX playbooks proven to strengthen customer lifetime value.

Claim your competitive edge

1

Track shifting AI regulation and data sovereignty rules.

2

Empower your team to win at agentic CX.

3

Think beyond today. Hear what leading innovators are already looking to next.

Move from promise to performance

1

Get the roadmap to go from proof-of-concept to value-driving production.

2

Learn from early adopters.

3

Leverage CX playbooks proven to strengthen customer lifetime value.

Claim your competitive edge

1

Track shifting AI regulation and data sovereignty rules.

2

Empower your team to win at agentic CX.

3

Think beyond today. Hear what leading innovators are already looking to next.

Designed for those who
think three steps ahead

Designed for those who
think three steps ahead

Designed for those who
think three steps ahead

Chief Customer Officers |
CX Directors

Chief Customer Officers |
CX Directors

Chief Customer Officers |
CX Directors

Learn how to transform CX from a cost center to a loyalty and revenue driver

Connect on scaling AI beyond basic use cases.

Experience next-generation customer experience in action.

Chief AI/Data/
Digital Officers

Chief AI/Data/
Digital Officers

Chief AI/Data/
Digital Officers

Learn what the EU AI Act means for your business.

Connect on the agentic architecture best for your organization.

Experience the new standard for AI agent reliability

Heads of Operations
& Transformation

Heads of Operations
& Transformation

Heads of Operations
& Transformation

Learn agentic deployment best practices.

Connect on the CX organizational chart of the future.

Experience how AI will transform KPIs, observability, and customer insights.

CEOs | Founders

Learn industry benchmarks on enterprise AI adoption.

Connect with the people deploying what you build.

Experience the newest wave of AI innovation.

Partners | Systems Integrators

Partners | Systems Integrators

Partners | Systems Integrators

Connect with Parloa partners.

Learn about the latest product innovation from Parloa.

Experience AI promise become AI performance.

Our Speakers.
30+ enterprise leaders guide the conversation
on agentic CX.

Our Speakers.
30+ enterprise leaders guide the conversation
on agentic CX.

Our Speakers.
30+ enterprise leaders guide the conversation on agentic CX.

Bastian Schweinsteiger

World Champion and TV Soccer Analyst

Malte Kosub

Malte Kosub

CEO

Parloa

Latané Conant

Latané Conant

CMO

Parloa

Dr. Philipp Hacker

Dr. Philipp Hacker

Professor of Law and Ethics of the Digital Society

European New School of Digital Studies

Alexander App

Alexander App

Director Customer Service Europe

Auto1

Placeholder portrait for Lennard Schmidt

Lennard Schmidt

Co-founder & CEO

Langdock

Gero Decker

Gero Decker

Co-founder

SAP Signavio

Corina Taban

Corina Taban

Founder & CEO

934 Advisors

Mike Gathright

Mike Gathright

Chief Customer Officer

HealthEquity

Marco Casalaina

VP Products

Microsoft

Paulo Bastos

Chief Customer Service Officer

Advanzia Bank

Don’t just follow the leaders.
Become one.

Don’t just follow the leaders.
Become one.

Don’t just follow the leaders.
Become one.

Don’t just follow the leaders.
Become one.

Attend WAVE 2026 and set the pace for the next decade of customer experience.

Attend WAVE 2026 and set the pace for the next decade of customer experience.

Early Bird

Until August 31

€549

General Admission

From September 1

€799

Two days. One room. Every leader who matters in European AI+CX. Join them.

© 2026 Parloa GmbH. All rights reserved.

© 2026 Parloa GmbH. All rights reserved.

© 2026 Parloa GmbH. All rights reserved.